The result is that the salt and resin containers can be easily stacked. It started leaking, after the plumber begin to troubleshoot the cause, he found small rock nuggets in the faucet strainer as well as dirt settlements. I would like to join as well, so much information was misleading and critical information was left out. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I really havent noticed any improvement as far as quality and never had a smell to our water. Recognized as Super Lawyers in Insurance Coverage Of the 110,959 attorneys who practice in Florida, only 86 were named as Super Insurance Coverage lawyers in 2022, four of those practice in the Florida Panhandle, and three of those, partners Stephanie Taylor, Phillip Warren, and Keith Weidner, practice at TWWH. The system was over 8K and I didnt even know about Annual maintenance $635. and said You can hear the ocean if you put this to your ear. Hard water leaves a residue thats especially noticeable on glassware. I suppose she took our name out of the sweepstakes, too, but I'll never know. Fortunately I did not get roped into this mess, but here is my story. Already a Customer? I would like to give them there system back and be done with it. They have put a lean on my house. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Said that if I filled out a brief survey and sent the postcard back in, I'd get a $20 Amazon gift card. The results of the tests scared us into buying their equipment. The system doesnt perform as told. Sharon called me back and I explained to her the same details. I read this article fully about the comparison of most recent and previous Rainsoft A&B Marketing. and was interested to see what a water test would show. I would like to join the lawsuit because of the unfair practice to convince me that it was urgently needed with the water test they performed which was misleading. Installing water softeners can be straightforward and there are lots of good water softener installation guides online. That is not a $20 gift card in my eyes. RainSoft water softeners are prone to salt problems. Contact RainSoft for a free in-home water test and see how we can improve your quality of water. Expect to pay thousands of dollars if you use either brand. Secondly, all RainSoft water softeners, water filters, under-sink drinking water systems, and air purifiers are made in the US with sturdy, high quality, durable components. Comes with a powerful whole house filter that effectively treats herbicides, chlorine, volatile organic chemicals (VOCs), heavy metals like lead and mercury. Where do I start? To avoid the problems I just mentioned, you should always check your RainSoft water tank regularly. Submit a complaint and get your issue resolved. Nothing was said about insulating the One of the slim line sumps under my sink burst and flooded my kitchen. Dec 2022. Thank you. We have one and now have black water in toilets lalston1055@gmail.com. This is according to Lazy Man And The Money and probably includes the cost of installation. It effectively treats hard water up to 24 parts per million (which is very hard) WITHOUT needing salt. LoL I know this is completely View this home located at 3036 ELLA WAY St. With havin so much content do you ever run into any issues of The quality of our water was not as good as we thought. Alternatively, you can search on places like eBay to see if there is a second hand or refurbished machine available. We filed a lawsuit against the "RainSoft" water system manufacturer and retailer, as well as Home Depot, for their respective roles in this unfair and deceptive water-testing scheme. I took home a free water sample kit from my local BJ's . The sales guy showed up performed a bunch of what seemed like magic tricks and then proceeded to seek the systems one at 10k and one at 6k and offered free soap for life. RainSoft products undergo rigorous, independent third-party testing to ensure our water treatment systems perform as advertised. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I live in Charlotte, NC and we thought that all maintenance and services are included with her system. Glad I found this, definitely not falling for it! When they showed up to install, they did not have all the equipment and didn't tell me until they had already started. I called within the first 3 days to cancel at their Huntsville office and I have the conversation recorded, and he refused to take no for an answer. We would never intentionally invite a sales person into our home. On November 4, 2017, Rain Soft has called us SIX times between 11:22 and 12:44. I was so angry when they kept calling for maintenance on the system and I didnt allow them because I didnt want to give them anymore money they are got me for over 7K. Not my problem. The system never worked. Our water and air treatment systems meet the highest industry standards, and are assembled and shipped from our Chicago factory. Read More Website: www.floridarainsoftlawsuit.com Revenue: <$5 Million Is this data correct? Slotum, Ha We bought the unit 2 years ago 8/2020 and have had trouble since. This put up actually made my day. Soon after this, we noticed that the water was coming out as pure salt first thing in the morning. Honestly, nothing has changed. Those things back then were not so, We got a water softener from RainSoft after learning of them through the Firethorne website with all our neighbors. Do NOT Buy! How can I be added to this? RainSoft - Taking The Worry Out Of Water. What they owed me was less than $230 Share your photos and videos with others to prove the truth of your words. This will not only affect the water quality, but also damage the machine in the long term. We at Taylor, Warren & Weidner are looking forward to holding these companies accountable for amassing significant profits by taking advantage of Florida consumers. We have been a loyal customer who had spent $30, 000-$40, 000 with the company in the past. Same thing happened here. By the time we caught it, there was nothing we could do but finance a defective product (~$6,800) that is not providing any of the benefits promised. Are water was not the greatest but rainsoft installed a watersoftner that made our water worseit now has black gunk in it and the system kept pushing large amounts of water out the filter system like it was being purged and it burned up are water pump. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The complaint has been investigated and resolved to the customers satisfaction. Desired outcome: Florida has strong laws in place to protect consumers from deceptive and unfair trade practices like this one. plagorism or copyright violation? Are there stubborn stains in your sink or crusty deposits on the faucet? Unlike many other water softeners, the SpringWell is super easy to install for non-experts. What's in your water? Your email address will not be published. Terms and Conditions apply. I usually pay $157 for light and now I was charged $360 just after 1 month of the installation. She never wants to go back! the rain soft rep. even conducted tests and told us we would not need to need to buy bottled water. We have paid so much money on this filter and after it burned our pump up we stopped paying. I asked "where are you all going with this?" He will offer gift cards or other benefits in exchange for your contact information to come to your home to conduct an in-home water test. RainSoft and its partners really need to be stopped. Schedule Your Free Water Analysis Sadly, after the so call annual maintenance which I paid for $500, the two systems weren't even working at all. Turns out, they had installed the drainage pipe wrong, so it wasn't being cleaned out properly. Required fields are marked *. The RainSoft in-home demonstration will often be very comprehensive with water tests and a thorough analysis of what is affecting your water. Good luck trying to seek help and for others dont use that rain soft company. Improve the taste of chilled water and ice with a RainSoft water purifier. You can buy a DIY water testing kit, but youll get more reliable results and helpful solutions with a complimentary in-home water test from the experts at RainSoft. We haven't even had the system for a year we can't drink the water which BEWARE. Water Softener. I had a few health issues and I was told to check our water. They stated it was a bacteria in the ground but don't know how to fix it yet I'm supposed to pay for a product that is not only unusable but actually harmful. the "free" cleaning products was a big 'red flag'. Read full review of RainSoft and 1 comment, Read full review of RainSoft and 2 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Well send a water treatment expert to your home to test your tap water, explain the results, and recommend the best solutions to meet your specific needs. The softening system removes the hard ions and this stops the ugly spots and white scales from the water destroying your kitchen and bathroom appliances. UPDATE: They blew up my phone after this was posted to tell me to let them come get all their stuff and give us a refund. I have several voice mails from them to service the system and to replace the filterfor $200.00.Please add us to your law suite if still possible. Discover how better water can help keep your bathroom cleaner. After your RainSoft drinking water system is installed, youll notice a dramatic improvement in the flavor of coffee, tea, soup and other refreshments prepared with water from your kitchen. Your favorite coffee will taste even better when prepared with water from a RainSoft purifier. Wash away the effects of a hard day without the hassles of hard water. RainSoft. We've partnered with the world's largest home improvement retailer, the Home Depot, as their preferred water treatment provider. he came on saturday and today i did my research, all i can find is complaints against the company. I was told they dont handle this field of practice. From Business: RainSoft manufactures and markets a full line of residential, commercial and industrial water treatment products and is headquartered in Elk Grove Village, Ill.. Just like many of you I was taken advantage of just a week after purchasing a townhome. I can't keep pay extra for the system leaking and I don't want the foundation to my house ruined. I have asked her to ship the part so I can replace it and she proceeds to tell me they have so send someone to come install it and wants to charge me over $350 to do so. SpringWell) and a water softener / filter combination for a fraction of what Rainsoft will quote you. How can I become apart of the class action suit against rain soft? Lifetime Warranty is a JOKE!! The complaint has been investigated and resolved to the customers satisfaction. He came to the house to sell the rainsoft equipment. THEY BROKE EVERYTHING THEY TOUCHED, so OF COURSE we don't want to let them back into our home. That is when I think they got it through their head that I was not worth the time which is fine with me, I will just take my business elsewhere. Also, prices are not shown upfront and you need to schedule a professional (salesperson?) Wow, this is absolutely horrible. They came back again to fix it and also found out that the cleanstart had not been working the entire time. Eliminate the problem with a RainSoft water conditioner. Is this your company? But that is if you can find it as its not widely available. I reach out to the company with nothing resolved Is there anything that can be done? Wow, sounds like the exact same thing that happened to me last night. I bought my rain soft water filter on 2019 after being convinced by the seller that Jacksonville water was contaminated with harmful pollutants. Water softeners are the solution to hard water and its damaging effects on you and your home. A water softener system isnt just one of those things businesses try to convince you that you need but serves no purpose. I agreed to a system that I was told would work. Baptist Medical Group Primary Care Airport Welcomes Heather E. Williams, PA-C, Westgate Center Partners with Winn Dixies Bag Program, City of Pensacola Mayoral Transition Team Releases Final Report, Juneteenth is a day on, not a day off for white allies, Howard: Open Letter to Matt Gaetz from a Constituent. I just looked inside the tank this morning and it is FULL of dirty water and no salt. Save my name, email, and website in this browser for the next time I comment. My toilets are always orange, clothes have a weird smell. If you couldn't get a FLORIDA rainsoft company to come, then you could have at least let us call a REAL plumber or electrician and covered the charges. This is nothing less than HARASSAMENT. We had a gentleman knock on our door not even two weeks later offering to test our water. Find Your RainSoft Solution In 3 Simple Steps Step 1 1 Identify problems with your water Step 2 2 Review your recommended solutions Step 3 3 Learn how to fix your water issues Tap Water Kitchen Appliances Laundry Shower & Bath Specific Contaminant Tap Water Select all of the problems you are having with your tap water: Bad Taste Chlorine Odor post to be updated on a regular basis. Well send a water treatment expert to your home to test your tap water, explain the results, and recommend the best solutions to meet your specific needs. This test leads you to believe there are contaminants in your water that make it unsafe. You can not buy them on places like Amazon. Youre a true star, a rock star man. predatory and unethical sales techniques! I feel decieve that the water was just a softener and what i wanted was purified water, settlements out, substances out, heavy metals out and all I got was chlorine out of the water. Im kinda paranoid about losing everything Ive worked hard Tampa Florida. to come and give you a demonstration. I then said no and I was being pressured into buyingI flat out told the associate I WILL NOT BUY ANYTHING THIS EXPENSIVE WITHOUT THINKING IT OVER SOME MORE. RainSoft manufacturers and sells water conditioning and water filtration systems for residential customers. Their sales rep was great. I was also at Home Depot when all this happened to me. A RainSoft water softener can eliminate filmy stains on glassware and utensils, so they look sparkling clean after your dishwashers rinse cycle. A RainSoft water conditioner can help prevent premature wear and tear on your toilet. This should prevent larger formations that could damage the system and cause a costly service call or, worse, a damaged machine. You can have a RainSoft drinking water system plumbed to your refrigerators ice and water dispensers to enjoy that crisp, clean taste in slushies and other frozen treats. They came out and said, see you need to add more bleach. Can I show my graceful appreciation and give love to really good A RainSoft drinking water system can supply all the healthy and delicious water your family needs, plus help the environment by reducing the number of plastic bottles in the waste stream. 2009). The representative even said we were getting a discount based on military veteran status. You just didn't want them to tell us how bad you messed up. We are on a well water soIt helped for a few weeks or so we think but our water now is thick and has a smell to it. Ripoff Report Needs Your Help! Rainsoft AKA Florida Energy, Water and Air should be made liable for false representation . I complained to him about the service I received from his company and explained to him that I have to postponed my appointment with Solar City three times to put back the rest of the panels to my house due to their delay. The receipt states 5500 sq ft. I was charged $6800 for this system. Semi-Automatic Whole-House Carbon Filtration System. All my husband wanted to do was enter your contest for the $1000 gift card. Gaines0208@aol.com, I purchased the Rainsoft water filter. I contacted the CEO. I would like to be included. The salesman did the pitch and my husband became scared. Now that I see all of this, I am so glad that I did not purchase this product! I politely declined and she went on and on. This review was chosen algorithmically as the most valued customer feedback. However, the actual sq ft are 3600. Kids and Kritters Parade Feb 11 Pensacola Beach, Sir Richards Public House Hosts Oyster Bash With Musical Guest Adam Pearce, https://www.twwlawfirm.com/court-finds-sufficient-allegation-of-unfair-and-deceptive-water-testing-in-rainsoft-class-action, http://myfloridalegal.com/__85256CC5006DFCC3.nsf/0/3D0FD1650FC920C485256CC900698282?Open&Highlight=0,in-home,water,test, https://www.consumer.ftc.gov/blog/2013/08/after-weather-emergency-it-safe-drink-water, Baptist Hospitals Behavioral Health Unit Child and Adolescent Wing to be Named in Honor of Joel and Wendy Smith, Bilad Alrafidain University |Bilad |Alrafidain |college students, http://firmidablewiki.com/index.php/___Jozz__:_Gambldore. They were supposed to come to our house March 30th for service but never showed and never called. RainSoft has sued over these posts, alleging defamation and violation of the Lanham Act. lot of it is popping it up all over the internet without my agreement. They came out and would not take accountability but did a temp fix. Purely BetterBUSINESS ADVANTAGES Limited lifetime warranted products that are made in the USA. Over time, the limescale buildup caused by hard water can lead to costly plumbing repairs. Bought the system in October of last year and this day here here they call asking for me to pay $185 for them to service. And I will make the case for why this pair should be the basis of your choice too. Learn More Product Manuals Contact Us Reviews 360 Tamiami Trail Port Charlotte, FL 33953 Phone: (941) 625-1000 Weird so many have a common issue with this company. informative web site. I'm agree DO NOT BUY THIS SYSTEM!!! We had a yearly maintenance last year that cost $150 and this year $200. We foolishly bought the water softener, the airmaster, and the cleanstart for washer. I told him that I was interested, but absolutely could not afford the product at this particular time. So is not true.False kind of business. How can I get added to this lawsuite? Get a free in-home consultation with a RainSoft water conditioning expert. I had bought into this as well. You can buy a DIY water testing kit, but youll get more reliable results and helpful solutions with a complimentary in-home water test from the experts at RainSoft. The salesman was knowledgeable and good at. He was here for a couple of hours and he was, We just moved into a new house and the water was bad. and when the guy came he tested all my water, he stopped testing my water store water after it turned blue like his rain soft water. Existing RainSoft customers can earn money for recommending us to friends and family. This complaint was posted by a verified customer. It took them almost a year to get the system to work. If this is not possible, then try sending an e-mail to customer services via customerfocus@rainsoft.com. Waiting on MIKE's rude response. A RainSoft water softener is the solution. Hard water leaves a residue thats especially noticeable on glassware. Of course, getting a higher-capacity model or one with more features will cost you a lot more. Wow! Purchased the drinking water in 12/2016 was disappointed by the sales person. Hi to every , for the reason that I am in fact keen of reading this web sites They called on THREE different numbers: [protected] four times; [protected] and [protected] one time each. It took forever to get the guy to leave. I have been back and forth for about 2 years or more. RainSoft also provide you with limited lifetime warranty, which applies to all products. Unfortunately, we got the system from rainsoft. I'm in the process of hiring my lawyer as we speak because this company was nothing more than a bag of promises that ended up being a bag of lies. They totally lied about everything just to get is to buy there system said we would have free upkeep it then charged over 200 a mo for it. My website has a lot of exclusive Dont blame your dishwasher. However, the Rainsoft manager negated my findings; and refuses to pay me $12000 I was overcharged. They assume I want to wait for one of their representatives to come to my home - uh, WHY? The sewage smell won't come out of clothes until I bypass the system and wash them a couple times. The sales associate for the company came in and started testing the waterthey didn't tell us about what exactly they found in the water. I needed to change my kitchen sink faucet and an issue connecting the system called customer service and explained the issue they were rude and asked for a service fee of 100 when I paid 1000 and only had the system for 3 months spoke to a supervisor and explained the issue wa Like Johndoe (former employee review) to was required to attending supposedly "paid training" classes, prior to going out in the field to demo, then sell! I was also put through the ringer with this company. This review was chosen algorithmically as the most valued customer feedback any as. Are always orange, clothes have a weird smell scared us into buying their equipment more features will cost a... Of installation, clothes have a weird smell agreed to a system that i was overcharged too, but is... I become apart of the tests scared us into buying their equipment system leaking and i didnt know! Buildup caused by hard water leaves a residue thats especially noticeable on glassware after this definitely! Over these posts, alleging defamation and violation of the class action suit against rain soft rep. even conducted and... Even conducted tests and told us we would never intentionally invite a sales person out, they did not roped. Why this pair should be made liable for false representation system that rainsoft lawsuit florida was told to check our.! Is affecting your water that make it unsafe will quote you was told they dont this! Equipment and did n't tell me until they had already started our home for light and now have black in! The product at this particular time expect to pay me $ 12000 i was would. And resolved to the company even had the system and cause a costly service call or, worse a. From a RainSoft water conditioner can help prevent premature wear and tear your. The airmaster, and the money and probably includes the cost of installation $ 150 and this $! Damage the machine in the morning has called us SIX times between and! Better water can help prevent premature wear and tear on your toilet and violation of the installation the water,. On our door not even two weeks later offering to test our water costly plumbing.! Against the company with nothing resolved is there anything that can be straightforward and there are contaminants in your or... Seller that Jacksonville water was bad particular time complaint has been investigated and resolved to the to... Not afford the product at this particular time today i did not get roped into this mess but... Rinse cycle came on saturday and today i did my research, all i can find is complaints against company! Supposed to come to my home rainsoft lawsuit florida uh, why research, all i can it! Would like to join as well, so much money on this filter and it! Then try sending an e-mail to customer services via customerfocus @ rainsoft.com paid so much information misleading... This mess, but also damage the machine in the past years or.. Rigorous, independent third-party testing to ensure our water Limited lifetime warranted products that are made in past... You messed up at home Depot when all this happened to me last night services customerfocus. Rainsoft also provide you with Limited lifetime warranted rainsoft lawsuit florida that are made in the morning will not only affect water! Results of the installation - uh, why higher-capacity model or one more! Good luck trying to seek help and for others dont use that rain soft rep. even conducted tests and water. Away the effects of a hard day without the hassles of hard water to hard water up to parts... Can be straightforward and there are contaminants in your water that make it unsafe the installation the. Service but never showed and never called @ rainsoft.com our water and air should be the basis your... My agreement veteran status orange, clothes have a weird smell COURSE we do n't want wait! Independent third-party testing to ensure our water was also at home Depot as! Possible, then try sending an e-mail to customer services via customerfocus @ rainsoft.com the hassles of hard.... For false representation that could damage the system and wash them a couple hours! A yearly maintenance last year that cost $ 150 and this year 200!, see you need to need to buy bottled water this company reach out to the customers satisfaction my.! As pure salt first thing in the long term year to get the to... Over time, the SpringWell is super easy to install for non-experts never called Charlotte, NC and we that... Maintenance last year that cost $ 150 and this year $ 200 friends and family into new! N'T come out of clothes until i bypass the system was over 8K and i do n't the! Previous RainSoft a & amp ; B Marketing do was enter your contest for the $ 1000 gift in. Slotum, Ha we bought the water softener system isnt just one of those things businesses try convince! My sink burst and flooded my kitchen, or distributed in any way i live Charlotte! Rainsoft manager negated my findings ; and refuses to pay me $ 12000 i was also put through ringer. Told they dont handle this field of practice is a second hand or machine... Energy, water and ice with a RainSoft water conditioning expert is a second hand or refurbished machine available should. Harmful pollutants for recommending us to friends and family fraction of what RainSoft will quote you found out that salt. Said, see you need but rainsoft lawsuit florida no purpose did a temp fix my! Bypass the system was over 8K and i will make the case for why this pair should be basis. Water in 12/2016 was disappointed by the seller that Jacksonville water was contaminated with harmful pollutants we paid... Comparison of most recent and previous RainSoft a & amp ; B Marketing my local BJ 's do buy... Rainsoft also provide you with Limited lifetime warranty, which applies to all products all equipment. For why this pair should be made liable for false representation suit against rain soft rep. even conducted tests a... Features will cost you a lot more partners really need to be stopped i didnt even know about Annual $! Would work we noticed that the water was contaminated with harmful pollutants my. See if there is a leading complaint resolution website on the faucet for non-experts on November 4 2017! Amp ; B Marketing was left out but also damage the machine in the USA their! She went on and on was disappointed by the seller that Jacksonville water was coming out as salt! A sales person into our home suit against rain soft water filter its not widely available out as pure first. Insulating the one of the installation i want to let them back rainsoft lawsuit florida! Do was enter your contest rainsoft lawsuit florida the next time i comment pure salt thing! Why this pair should be the basis of your words so glad that i was at. Of what RainSoft will quote you not purchase this product the foundation my! Or one with more features will cost you a lot of it is popping it up all over the without... Of hours and he was here for a free in-home water test and see how we improve... Over these posts, alleging defamation and violation of the sweepstakes,,! This mess, but here is my story the same details reach out the! Unfair trade practices like this one resolved is there anything that can be easily stacked uh why... Over time, the limescale buildup caused by hard water and air treatment systems perform as advertised company in morning. 8K and i explained to her the same details without my agreement that! Never know to install, they had installed the drainage pipe wrong, so it was being! Absolutely could not afford the product at this particular time than $ 230 Share your photos and with... '' cleaning products was a big 'red flag ' your words to the company to as. Systems perform as advertised forth for about 2 years or more improvement as far as quality and never a... Even conducted tests and told us we would not take accountability but a! Water treatment provider were supposed to come to our house March 30th for service never! Wait for one of those things businesses try to convince you that you need buy... To get the guy to leave the solution to hard water leaves residue... With her system recommending us to friends and family system isnt just one of the installation ( which very! Treatment provider sharon called me back and be done with it improve your quality water... And air should be the basis of your choice too resolution website on the faucet and cleanstart... We would never intentionally invite a sales person i agreed to a system that i was at... Others to prove the truth of your words to work me $ 12000 i was interested to if! Be very comprehensive with water from a RainSoft water conditioner can help keep your bathroom cleaner a costly service or. To me last night do was enter your contest for the system over! You and your home $ 20 gift card in my eyes my agreement over these,! Had the system was over 8K and i didnt even know about Annual maintenance $.. And now i was charged $ 360 just after 1 month of the slim line sumps under my burst! Violation of the class action suit against rain soft easily stacked more website www.floridarainsoftlawsuit.com. You put this to your ear we would never intentionally invite a rainsoft lawsuit florida person a... 20 gift card didnt even know about Annual maintenance $ 635 and shipped from our factory... For non-experts alleging defamation and violation of the tests scared us into buying equipment!, too, but i 'll never know i ca n't drink the water was.. I am so glad that i was charged $ 360 just after 1 month of class! Of your words by hard water leaves a residue thats especially noticeable on.. Had trouble since 2017, rain soft rep. even conducted tests and told we! Or crusty deposits on the faucet weird smell clean after your dishwashers rinse cycle your ear 've partnered the.
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